Program Description This Ontario College Graduate Certificate has been designed for those who currently have a degree or diploma and wish to continue their education in Health Care Administration. It is preferable if the previous education is in health care and the person has experience working in the health care field. Graduates of this program will have gained administrative and leadership skills, preparing them for management careers in a variety of health care facilities. The graduate has reliably demonstrated the ability to: Address the needs of a diverse patient population using best practices to ensure progressive and positive processes within a health care facility. Achieve positive patient outcomes using core concepts of quality, patient safety, patient & family centred care. Utilize progressive, professional leadership concepts while working within an interprofessional health care team. Communicate effectively and appropriately with patients, families, and members of the health care team to maintain a therapeutic environment. Practice within the legal, ethical and professional scope of practice of a manager in the province of Ontario. Utilize health care technology and informatics to the benefit of the patients and support of the institution. Support evidence informed decision making, using critical thinking skills and best practices in the administration of a healthcare facility. Delineate strategies to manage risks in a health care facility’s business activities. Maintain ongoing personal and professional development to improve work performance in health care administration. Apply accounting and financial principles to support the management and operations of an organization.