Courses Details

Graduate Certificate - Event Management (1831) (Duration : 8 months)

Course Stream: Commerce
Course Level: Bachelor Program
Course Fee: $14080

Course Description

Program Description By enrolling in Centennial College's Event Management program, you will study the segment of the industry that many identify as the essence of the hospitality spirit. The backdrop of this College Hospitality program is a new 350,000-square foot facility that includes a spectacular 20,000-square foot event centre perched atop the new building with a view of Toronto's skyline and Lake Ontario. As it is the only dedicated experiential learning site for event management in Canada, the event centre contributes to this being one of the country's most unique Event Management programs. In this graduate certificate program, you will be exposed to all aspects of the Centennial College Event Centre-applying academic knowledge to practical application. You will discover a world- class hospitality and culinary team, developing your skills while enjoying a one-of-a- kind experience. Some people argue that the foundation of the hospitality industry is built on the concept of gatherings to share ideas, food and experiences. From a small but significant meeting, to a large and dynamic event or even an international festival or conference, the event industry is truly one of the most diverse in the world. And with training from this program, you will be at the centre of it all. Program Highlights: With a 20,000-square feet dedicated event space, this is the only experiential learning operation of its kind in Canada that is exclusively for event management education. You learn from industry-selected faculty members who have years of experience. It’s Your Shift Training and Awareness Program: The program includes an innovative industry training and awareness certification – It’s Your Shift. The certification equips students with the crucial knowledge and provides current resources focused on sexual harassment prevention and safe practices for intervention as frontline workers or managers. It will support graduates as they enter the hospitality industry to become leaders for the prevention of sexual harassment and contribute to the evolution of safe and welcoming work environments.

Intake

May-2020
Sep-2020
In just 14 short weeks, the Contact Centre Operations program will offer you the knowhow to launch a career as a customer service professional. This unique program will provide you with the skills to create a positive customer experience while being the face and voice of a great company. This is achieved through core Contact Centre Operations topics such as: Customer service and sales Marketing Computer applications Understanding customer expectations Great customer service is a key part of an organization's interface with clients. In this certificate program, you will develop the skills to profile difficult customer situations, deal with customer objections, use a model for effective complaint resolutions and learn assertive techniques and positive language to handle challenging situations.

Students Feedback

4.70

Average Rating

90%
87%
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7 min ago
Anthony Forsey

Awesome course

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1 mon ago
Justin Nam

Test review lol

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MD
3 Mon ago
Murir Dokan

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1 year ago
John Doe

Best course ever

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