This program will prepare the student to fill the role of technical support in the dynamic and expanding field of client/server computing, enterprise networks, administration and Internet management. Students are required to complete a work placement component which provides on-the-job training with a local company in their final semester.
Our courses are constantly evolving to incorporate a blend of leading edge and traditional technologies to meet the needs of local employers. This program is well suited to people who are interested in computers, but not math, physics or electronics. Many of the courses in the CN&TS program train the students towards obtaining Microsoft, A+ and Network + certifications.
Students learn to create a variety of documents found in the workplace, such as proposals, white papers, user guides, training material and instruction sets. Through real-world applications and assignments, students become proficient at research, analysis and organization. Students participate in group projects and collaborative learning activities within the program and across technology platforms.
Technical communicators represent the bridge between a user and a product, information or service. They work for an organization but at the same time they advocate for the user by creating usable documentation that lets the user act on the information. Technical communicators are experts at understanding a product and analyzing different ways the product can be used by a target group. They develop many different types of documentation used in the workplace to help users enjoy all the features of a product