Program Description The Centennial College Business - Supply Chain and Operations program ensures you acquire the necessary skills to succeed in operations for businesses that provide goods or services. Business operations and supply chains are the primary business functions that create products and services offered by organizations to satisfy customer needs. After two years of study in this diploma program, you will understand the ins and outs of supply chain or operations, thanks to the Business - Supply Chain and Operations courses that cover: Analyzing business processes to improve productivity. Developing and implementing quality management programs. Applying team approach principles to analyze operations problems and develop solutions. Enhancing the performance of the firm's supply chain. Practices are taught through hands-on projects and assignments that simulate those undertaken in actual business settings.